Privacy Policy.
1. Overview
This Privacy Policy explains how Quantify Systems ("Quantify," "we," "us") collects, uses, and protects your information when you visit our website, purchase our products, or use our services. We respect your privacy and aim to collect only what is necessary to deliver and support our services.
2. Information We Collect
You provide directly
- Contact info — name and email address when you fill out a form, send us a message, or sign up for our Discord;
- Purchase info — name, email, and billing details processed by our payment provider, Whop. We do not store your full card number.
- Discord account info — your Discord username and ID when you join our community server, as provided by Discord.
- Support communication — any information you share when contacting support, including your TopStepX account configuration if needed for troubleshooting.
Collected automatically
- Site analytics — anonymized visit data (page views, referrer, browser type, country) collected by our hosting provider (Cloudflare) to understand usage and improve the site;
- Technical logs — IP address and request metadata, retained briefly for security and abuse prevention.
We do not collect or store your TopStepX login credentials, broker passwords, or trading account balances. The Quantify software runs on your local machine and connects directly to TopStepX using API credentials you supply locally — those credentials never leave your computer.
3. How We Use Your Information
- To provide, maintain, and improve the Service;
- To deliver software access, Discord invites, and onboarding communications;
- To respond to support requests and inquiries;
- To send service-related notices (updates, billing reminders, security announcements);
- To detect and prevent fraud, abuse, or violation of our Terms;
- To comply with legal obligations.
We do not sell your personal information to third parties. We do not run advertising on the site and do not share your data with advertisers.
4. Third-Party Service Providers
We rely on the following third-party services. Each has its own privacy policy that governs its handling of your data:
- Whop — payment processing, license/subscription management, Discord access automation. Whop's Privacy Policy.
- Cloudflare — site hosting, DNS, analytics, email forwarding. Cloudflare's Privacy Policy.
- Discord — community server hosting and access delivery. Discord's Privacy Policy.
- Formspree — contact form submission processing. Formspree's Privacy Policy.
- Google (Gmail) — email delivery and storage for support communication. Google's Privacy Policy.
5. Cookies & Tracking
Our website uses minimal cookies — essentially only those needed for the site to function and for basic anonymized analytics provided by our hosting platform. We do not use third-party advertising cookies, retargeting pixels, or cross-site trackers.
6. Data Retention
We retain personal information only as long as necessary to provide the Service and meet our legal obligations:
- Active account and purchase records: retained while your access is active and for a reasonable period afterward (typically 7 years for tax and legal purposes);
- Support communications: retained as long as needed to handle the issue and any follow-ups;
- Site analytics: retained per our hosting provider's standard retention (typically up to 2 years, anonymized).
7. Data Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit (HTTPS), secure third-party providers, and access controls. However, no system is 100% secure. You are responsible for keeping your account credentials, API keys, and Discord access private.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your information (subject to legal retention requirements);
- Opt out of non-essential communications;
- Request a portable copy of your data.
To exercise any of these rights, contact us at quantifydaytrading@gmail.com.
9. International Users
Our services are operated from the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the U.S. By using the Service, you consent to such transfer.
10. Children
The Service is not intended for individuals under 18 years of age, and we do not knowingly collect information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via email or the Service.
12. Contact
For privacy questions, requests, or concerns, contact us at quantifydaytrading@gmail.com.